Frequently Asked Questions

At Hotholic, we print your book on-demand and ship directly to your specified location.
Our estimated standard production times are approximately 3-5 business days after the order is submitted. Your shopping cart will display the estimated production time specific to your order.
The total time to receive your order includes both production time and shipping time, which depends on the method you select during checkout.
We send a shipment notification email with a tracking number (if applicable) once your book is packaged for delivery. You can also check your order status on the Order History page on our website.
Hotholic offers digital books (Ebooks), including the book cover file and the book core (PDF format), which can be downloaded immediately after payment. Ebooks are not returnable or refundable and cannot be exchanged after purchase.
If your order arrives with damage, a print defect, or the incorrect book, contact us within 30 days of your order’s shipment date to arrange for a replacement copy.
Our goal is to ensure that all our customers are satisfied with our products. If you have any issues or concerns, don't hesitate to contact us.
Yes, we offer design services for books and Ebooks. Our design team can create a custom design for your book cover or make modifications to existing designs. We provide the flexibility to customize the font, title, image, or any other aspect of the design to your liking. Alternatively, you may provide us with your own design, which we will print and ship according to your specifications.